Frequently Asked Questions

Place your order, and you'll get an order confirmation email followed by a second email asking you to upload your artwork or design files. Our team creates a free digital proof for your approval, and nothing goes to print until you sign off on it.

No problem — our team can help design something from scratch. Just let us know in your order notes or when you upload your files, and we'll work with you on the design.

Most orders go into production within 1-2 business days of proof approval, then ship within 3-7 business days nationwide. Need it faster? Contact us about rush production before ordering.

Since every order is custom-printed, we can't accept change-of-mind returns — but if your order arrives damaged, misprinted, or doesn't match your approved proof, we'll reprint it free or refund you. See our full Refund Policy for details.

Yes, for signs and banners we offer installation within roughly a 1-hour radius of Sacramento, CA. Outside that range, your order ships with self-install instructions.

Yes — our pricing already scales down per-unit at higher quantities, and we offer additional volume pricing for large business or reseller orders. Contact us for a custom quote.

Absolutely. Order our Free Sample Pack to see and feel our materials before committing — it's free, and we cover shipping both ways.

We accept PNG, JPG, PDF, AI, EPS, and SVG files. Not sure if your file will work? Send it anyway — our team reviews every file before printing and will let you know if anything needs adjusting.